Privacy Policy

At Unboring Surveys, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our survey creation and response collection platform.

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Display name
• Profile photo (if provided)
• Username

Survey Data

When you create surveys or respond to surveys, we collect:

• Survey questions and configuration
• Survey responses from respondents
• Completion timestamps and duration
• Anonymous analytics data (completion rates, drop-off points)

Usage Information

We automatically collect certain information when you use our Service:

• Browser type and version
• Device information
• IP address
• Pages visited and features used
• Time and date of visits

Payment Information

For paid features, payment processing is handled by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers. We only receive confirmation of successful payments and basic transaction information.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize and improve your experience

3. AI-Powered Features

Our Service includes AI-powered features for generating survey questions. When you use these features:

• Your input prompts are sent to our AI providers (Anthropic) to generate suggestions
• We do not use your survey content to train AI models
• AI-generated suggestions are provided as recommendations that you can edit or reject

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information for other purposes with your explicit consent

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. Survey data retention depends on your account tier:

• Free tier: 30 days
• Starter tier: 90 days
• Pro tier and above: 1 year

You can export your data at any time (paid tiers) or request deletion of your account and associated data by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure cloud infrastructure (Firebase/Google Cloud)
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Export: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze how our Service is used
• Improve our Service

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service integrates with the following third-party services:

• Firebase (Google): Authentication and database services
• Stripe: Payment processing
• Anthropic: AI-powered question generation
• Google Analytics: Usage analytics

These services have their own privacy policies governing the use of your information.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us on X (Twitter): @brooksconkle